Category Archives for "Day Trains"

Westbahn Salzburg
Dec 16

The Other Vienna to Salzburg Train: Westbahn

By Edward | Day Trains

Vienna to Salzburg by Train. Ooops.

You are on your way from Salzburg to Vienna by train. As luck would have it, just after buying your ticket, there was a nice new white and blue train setting off for Vienna.

“Not vellid on dis train”, the girl in the blue peaked cap says, without emotion.

You sweat panic sweat.

“How can it not be valid? I just bought this ticket!”

“You heff ÖBB ticket. You take ÖBB train”.

The smell of your panic sweat reaches your nose.

“Now what?”

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“You pay. Or you get off et Vöcklabruck”.

You get off at Vöcklabruck.

Didn’t see that coming? Welcome to the world of deregulated European railways. In some EU countries, there is now more than one operator running trains on the same line. They all sell their own tickets, and only their own tickets do they accept

You had a standard ÖBB ticket from Salzburg to Vienna and got on the first train towards Vienna. Unfortunately the first train towards Vienna was a Westbahn train.

The Other Train from Vienna to Salzburg

The Westbahn is a private train company that runs fast trains between Vienna and Salzburg.

In 2011 it took up an hourly service between Vienna Westbahnhof and Salzburg, using smart double-deck trains. Its tickets were about half the price of what the national rail operator ÖBB charged, and the trains had free WiFi – something unheard of in those days. At least on trains.

Where does the Westbahn stop?

Here is a map with the current Westbahn stops. The Westbahn train calls at larger stations on the mainline between Vienna and Salzburg.

You can download the Westbahn’s timetable here.

Vienna Salzburg Train Westbahn

The Westbahn line, embedded in the wider network

What the Vienna to Salzburg Westbahn trains are like

Westbahn trains are electric multiple units formed of six (or four) double deck coaches. They run at up to 200 km/h (125 mph) between Vienna and Salzburg. Similar trains run in Swiss regional services, but also in Luxembourg, Georgia and Azerbaijan.

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Westbahn train Salzburg

Westbahn KISS train waiting at Salzburg

Good trains. I like them. Here is an interactive tour.

Coach numbers are 100, 200, 300, 400, 500 and 600. Theoretically, on this train coach 100 is always facing Salzburg and coach 600 always facing Vienna.

The Westbahn class system

Westbahn has two classes, but it doesn’t call it that. Westbahn say that all their seats are first class.

Westbahn standard class

Westbahn Standard Class

Westbahn standard class

However, here is what you can expect on the other Vienna-Salzburg train:

Westbahn standard class has

  • nice leather chairs,
  • power outlets for every seat
  • carpeted floors
  • The seats line up with the windows
  • The “WESTsteward”
  • separate loos for ladies and gentlemen
  • Free WiFi that actually works

Westbahn Standard class

Seats in Westbahn standard class

This is much nicer than Economy on the ÖBB Railjet, with its frozen-spinach green seats and drab linoleum flooring.

Westbahn Plush

However, there is also Westbahn Plus, in coach 600. You pay a surcharge to sit here, depending on how far you are going.

What do you get for it? Everything already mentioned, plus:

  • the seat next to you is also yours, so there is more room. On the second batch of Westbahn trains the Plus seats are wider
  • a free drink
  • a free newspaper
  • and the “WESTsteward” at your beck and call. If you want something from the bar, they have to drop everything and fetch it for you.

Currently, the Westbahn Plus upgrade costs between €9.90 for the shortest hop and €22.90 for the full distance from Vienna to Salzburg, in addition to your Westbahn standard class ticket.

You can buy the Westbahn Plus upgrade in advance, or you can wait until you are on the train, sniff the air and upgrade only if you feel the need. Just sit down in coach 600 and pay the surcharge when the steward rolls up. On a full Vienna to Salzburg train it is definitely worth the extra expense.

The advantage of buying in advance is that you know you’ve got your seat.

My Salzburg-Vienna train trips on the Westbahn

I’ve been on the Westbahn several times. When travelling between Salzburg and Vienna by train I have always made an effort to use them.

My first trip was in 2012. As I still worked for a state railway operator, I first resisted the idea of going on a privately run train. But for scientific research purposes (as the Japanese whalers say) I went on the Westbahn anyway.

Westbahn Plus class

Westbahn Plus class

And I loved it. Getting the ticket was so easy, and in 2012 everything was so new and the staff were all so eager. After that I went out of my way to go on the Westbahn. Between Vienna and Salzburg it is my preferred operator.

Setting off from Salzburg

It all starts with a sigh, as the breaks release. Then the train silently glides out of the gorgeously refurbished Salzburg station.

I digress again: after the 2008 financial crash, Germany subsidised every new car with €2500 and called it an environmental bonus. Talk about doublethink. Meanwhile, Austria started a huge programme in which almost every railway station was completely refurbished. Salzburg Hbf was transformed from a labyrinthine open sewer into a jewel of a station.

If you are on the top deck, it is quite jerky as the train picks its way over the points on its way out. Then a futuristic electric whirring sets in as the KISS gathers speed. For the first half hour or so you can see the mountains. Then they recede. After Vöcklabruck you are in the plain of the Danube, though you rarely see the river on the upgraded line.

Westbahn leaving Salzburg

Westbahn on its way out of Salzburg

Even at the top deck there are no more jerks as you whizz towards Vienna at 200 km/h.

If you are on the top deck, you can see over the sound-barriers installed along vast swathes of the Salzburg-Vienna line.

The “WESTstewards”

As a trained railway worker I was doubtful about the Westbahn.

The driver does all the safety stuff, like reading the signals and closing the doors, while the Westbahn stewards only do tickets and service. Like on a plane.

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I thought the role of the WESTsteward had the hallmarks of a McJob. I thought you need properly trained guards looking after passengers, not clueless students who can’t read signals. Their jeans and casual uniform didn’t inspire confidence.

But honestly? I think it is great that the threshold for working on trains has been lowered and more people can do these great jobs. I’ve asked around, and the Westbahn stewards make decent wages. What’s more, they have full Austrian railway emergency training, so you are in capable hands.

On every single trip I’ve had the stewards have been wonderful. Cheerful, polite and helpful. They do a great job.

The West Café

Every Westbahn train has a section with a coffee machine, a cold drinks machine and a snack machine. There are also some bar tables. It is a nice, cosy section where you can meet other travellers or reflect on things in silence.

Westnbahn café

The café area on the Westbahn. There are no dedicated staff. You use the machines.

I’m going to come out with it. On a 2017 trip that took me from Munich all the way to Eastern Poland, the worst coffee I had was the Westbahn cappuccino. It was sour, watery and scalding hot.

However the espresso was fine. Less can go wrong with it.

Both at Salzburg and at Vienna the snack machine is refilled with freshly made sandwiches.

Westbahn café

Coffee machines on the Westbahn. Notice that they use creamer or milk powder. Avoid anything with milk in it.

For the 2 1/2 hour journey between Vienna and Salzburg, this is adequate. It’s not much, and I love real dining cars, but it is much better than nothing at all.

10% off your coffee

Your Westbahn bank (see below for what that is) gets you money off your coffee. If you want to use your Westbahn bank to buy coffee or food, you have to get hold of one of the West stewards. They dock the money from your Westbahn bank by scanning it, then they override the money slot on the machine to retrieve your desired drink or light refreshment.

What are “light refreshments anyway”? Why do you only get them on trains and planes? I see myself eating a lemon-flavoured wet wipe.

No rubbish bins?!?

What surprised me was that there are no rubbish bins. At all.

At the mid-level sections between the upper and lower decks there are dispensers with small plastic rubbish bags. These you take with you for your waste.

When you want it taken away, either give it to a steward, or go to where the dispensers are and hang your bag of waste on a hook that is there specially.

Westbahn Plus class

Westbahn Plus class. Note elastic bands on the aisle seats indicating that they are reserved.

Westbahn tickets

To begin with, the Westbahn ticket system was wonderfully easy. Refreshingly simple it was. God, I loved it. No train you HAD to be on. None of this new-fangled airline-pricing yield-management shit. Just honest-to-God from here to there costs this and this much.

As the realities of running trains at a profit have bitten, Westbahn have refined their ticketing system and it has become more complex. The good news is, there are much more special deals. You just have to know about them.

Here we go.

WESTstandard – Normal Tickets

The simplest tickets are Westbahn’s normal tickets. They go at the walk-up ticket price. You can simply buy them on the train (for €1 extra), or online, or from tobacconists.

A WESTstandard ticket is good for any Westbahn train for one year from the day of purchase.

Even if your ticket says “WIEN-SALZBURG” or “WIEN-LINZ” you can use it in either direction.

Vienna-Salzburg at this rate is €33.50.

Westbahn ticket prices

The price matrix for WESTstandard tickets

Concessions

There are all sorts of boring and irrelevant Austrian membership and loyalty schemes that get you some money off the standard Westbahn ticket. I can’t go into them here. I don’t know what most of them are. I don’t even want to know. Some sound scary.

What is interesting is that Westbahn give you a significant reduction if you have any European railway discount card. Thus Vienna-Salzburg is €25.50 as opposed to €33.50.

Westbahn Vienna Salzburg

Stairwell on a Westbahn train. All Westbahn trains are double deckers.

Children on the Westbahn

  • Babies and children from 0-5 go free on the Westbahn. From age six they need a ticket.
  • Children from 6-14 years old pay €1 if travelling with a family member (usually a parent or grandparent) who has a proper Westbahn ticket. When buying your ticket, be sure to include your children in the details.
  • Unaccompanied children pay a reduced rate. Vienna-Salzburg is €16.80.
  • From age 15 children are considered adults as far is tickets are concerned, but they are entitled to schoolchild and student concessions.

WESTaktiv tickets – don’t read this if you are under 60

Westbahn have a special off-peak offer for people over 60. You don’t have to be a pensioner. Just over 60. A WESTaktiv ticket is valid for one year from the date you bought it.

You can use it on any Westbahn train from Monday to Thursday.

Vienna – Salzburg with a WESTaktiv ticket costs €19.99.

WESTspartage – off-peak semi-flexible Vienna to Salzburg train tickets

An interesting hybrid between open and obligatory train tickets. WESTspartage are tickets that are valid on certain off-peak days or parts of a day. When you buy, you have to say which day,

Westbahn Bank

On old WESTspartage ticket of mine. The price has since risen.

Look at the calendars below. Blue days you can use a WESTspartage ticket between 9 am and 3 pm. Green days at any time before 12 pm and grey days any time after 12 pm. Simple. So you do have some wriggle-room on the day you travel.

Vienna-Salzburg at the current WESTspartage rate is €25.99.

Sadly, you can’t combine the promotional rate with a railcard.

Westbahn WestSparTage

Calendar showing the days on which WESTspartage tickets are valid when

If you use a WESTspartage ticket on a different day than specified, you have to pay the difference between the promo ticket and the standard fare.

WESTsuperpreise – the cheapest Vienna to Salzburg train tickets

Eventually Westbahn succumbed to the new-fangled airline-pricing yield-management shit. If you travel at 5 AM of a Tuesday morning, your ticket is cheaper than if you go on Friday afternoon.

About yield management: It makes sense to spread people across as many trains as possible, so let’s not grudge them. Some people have more time, some people have more money. Yield-management provides transport for both. It prevents empty trains and discourages full ones. This is good.

WESTsuperpreis tickets are valid for a particular train on a particular day. They come on sale 30 days in advance and are available up to one minute before departure.

However, the nice thing about them is this: if you change your plans, you can return your ticket. You get all your money back in the form of a Westbahn bank (see below) and can use it to buy other Westbahn tickets. These are MUCH better terms than offered for any other promo tickets by any other company.

Furthermore, the tickets are not personalised, so anyone can use them.

If you use a different train on the same day, you simply have to pay the difference between your cheap deal and the standard price.

Westbahn doesn’t punish you for using a different train or day. They simply charge you the difference. I think that is fair.

Westbahn Bank – save yet more money

The Westbahn bank is a great thing. I love it. When I last had one I would get it out from time to time and look at it and think of my next trip to Vienna.

Westbahn Bank

My last Westbahn Bank – in 2016 the small Westbahn Bank was €90 for €100 credit.

Westbahn banks are pay-as-you go credit. You pay Westbahn €135 and get €150 of credit that you can blow on tickets, upgrades or food and drink. Pay €400 and you get €450 of credit.

Effectively that is 10-12% off anything you buy from Westbahn.

Your Westbahn Bank is issued as an A4 PDF with a barcode. You can print it out or just keep it on your phone or tablet. You can use it online or on the train to pay for anything you buy.

Westbahn banks are valid for 30 years. I love that optimism.

If you are a passing visitor, I don’t see what you would do with the big Westbahn Bank, but the little one is worth getting as soon as there are two of you going from Vienna to Salzburg, or even Munich.

Munich? You heard me. Read on…

Westbahn tickets beyond the Westbahn network

Westbahn quickly learned that the only way for it to survive long term is to cooperate with anything that moves. Anything that moves people, at least. Thus they have all sorts of deals going.

I’m sticking to the partnerships involving trains now. That means Meridian in Bavaria and RegioJet in Czechia.

Westbahn Vienna Salzburg train

Stairwell on Westbahn train

Towards Munich with Meridian

Westbahn and Meridian have been cooperating for quite some time. Their trains usually arrive at Salzburg on the same platform so you can change easily. Their timetables are also adapted to each other so that you don’t have to wait too long.

Westbahn and Meridian have two tickets on offer that get you from Vienna to Munich or vice versa.

The Guten Tag Ticket WEST

This combines Meridian’s Guten Tag Ticket with a Westbahn ticket. The Guten Tag Ticket gets you onto all of Meridian’s trains, plus the Bayerische Oberland-Bahn and Bayerische Regio-Bahn in the whole of Bavaria.

  • For one person it is €55, which is underwhelming.
  • two people – €78
  • three people – €101
  • four people – €124
  • five people – €147
Good things about the Guten Tag Ticket WEST
  • You can buy it immediately before travelling
  • The more people travelling, the cheaper it gets
  • You could do an entire round-trip on one of these
  • It doesn’t sell out
  • It’s a nice, easy ticket with little worries.
Drawbacks of the Guten Tag Ticket WEST
  • Mon-Fri it is valid only from 9 AM – this is severely hampering
  • It locks you OUT of Westbahn’s edgier promo tickets
  • It locks you IN to Meridian’s underwhelming Guten Tag Ticket.
  • It locks you out of any other concessions to which you may be entitled
  • Exchange terms are bad. Even if you give it back before your travel date, you lose 25% of your money.

Vienna to Salzburg Westbahn train at Vienna

Westbahn at Vienna Westbahnhof awaiting passengers

WESTstandard ticket to Munich

This just in. Westbahn now offer a standard ticket for the whole distance between Munich and Vienna. It hasn’t got one of their wizzy WESTnames yet, but I’m sure they’ll come up with something.

In the fullness of time, it may be integrated into their promo deals as well. As it stands,

Vienna-Munich costs €67.40. Or €54.30 with any European railcard. Anytime.

For a fully flexible ticket that cannot sell out, this is a great price.

Benefits of this ticket:
  • It can’t sell out
  • it is valid at any time of day
  • it is exchangeable
  • A Westbahn Plus upgrade gets you into the 1st class on the Meridian train to Munich

Towards Czechia with RegioJet

Czech operator RegioJet have started running trains from Prague via Brno to Vienna. It is now possible to buy combined tickets for Westbahn and RegioJet from RegioJet. This is seriously cool cooperation. I love it. It is the only way forward.

You can get yourself a ticket from Salzburg to Prague or Brno via Vienna. RegioJet is a beast of its own which I am going to have to review soon.

RegioJet Westbahn Bratislava

RegioJet train at Bratislava hl. st. Courtesy of Martin Pavlík

What I can say here is that RegioJet have nice refurbished Austrian and Swiss coaches, plus some new ones built by Astra Vagoane in Romania – much like the seated coaches in my review of Astra Trans Carpatic. Though nominally first and second class coaches, RegioJet operate a four-class system, from basic to business. But even in basic you get free water.

Click here to investigate these combined tickets.

Where to buy

I usually buy my Westbahn tickets directly online.

The website is brilliant and intuitive. I remember the first time I used it how relieving it was after navigating the big websites of DB and ÖBB. To be fair, it is simple because Westbahn is a small train company that sells tickets only for itself.

However, you can also get any Westbahn ticket from a tobacconist (look out for the ubiquitous sign saying “Tabak Trafik”). In addition, Westbahn have their own WESTshops at major stations they serve. Here you can pay in cash and remain nameless, if anonymity matters to you.

Get Vienna to Salzburg Train tickets here

Tabak Trafik sign in Austria. A user-friendly offline way to get Westbahn tickets and pay for them in cash.

Westbahn in the scheme of things

Westbahn started in 2011 and have been at it for 8 years now. After much growing pains, they have broken even, and I hope they shall be with us for a long time yet.

It was Westbahn who first ran trains in Austria with WiFi. Until then, the Austrian Railway state operator ÖBB had been banging on about how difficult it was to install WiFi and they couldn’t do it, etc. etc.

As soon as Westbahn rolled up with WiFi, ÖBB suddenly discovered that they could have WiFi after all. ÖBB also offered more special deals and even more frequent trains between Salzburg and Vienna.

Thus even people who never used Westbahn benefitted from Westbahn’s entry on the Salzburg-Vienna line.

Westbahn vs ÖBB Railjet

Westbahn’s greatest advantage is that they give you flexible travel at a reasonable price. For spontaneous train trips between Salzburg and Vienna, you’re most likely to get a better deal on Westbahn.

If you have a pram or a wheelchair with you, the wide doors and low entrances are also more convenient than the high floor on, say, ÖBB’s Railjet. The Railjet is the most hostile train I can think of for people with prams due to its high floors and restricted pram space. Want to go first class on the Railjet with your pram? You’re out of luck. Pram space is at the other end of the train, deep inside the second class.

The second class on the Westbahn is much nicer than the second class on the Railjet. On the Westbahn you get leather seats and carpeted floors, on the Railjet you have drab linoleum and depressing frozen-spinach green seats.

So the Westbahn is best for:

  1. Prams and wheelchairs
  2. short-notice trips
  3. comfortable and stylish second class ambience
  4. easy tickets

However, the Railjet is better for:

  1. Longer journeys (say, Munich-Budapest)
  2. Long distance promo deals (I got first class Budapest-Munich for €45 from the Hungarian Railways)
  3. People who value a dining car
  4. the Business Class. The business class on the Railjet is fabulous.

Surviving deregulated rail

The Westbahn in Austria is an example of competition making rail services better – better meaning more trains, better service, lower prices.

The downside is that we, the customers, have to do more thinking, researching and deciding. We also have to get onto the right train. No more sleepwalking.

I spent six months in Belarus, where there was only one state operator for everything except mobiles, where there were two. I loved how my life was devoid of irrelevant, meaningless decisions I had to make. I could turn my beautiful mind towards things that mattered.

However, we don’t live in the red star’s white dwarf. And if we don’t know about the special deals out there from competing companies, we end up paying too much for bad service. And perhaps paying too much and ending up on the wrong train.

With this post, I hope I have helped you understand your options between Salzburg and Vienna by train, as well as beyond the two cities.

I heartily recommend giving Westbahn a try. I loved every single journey. Between Vienna and Salzburg it is my preferred train.

All the pictures were taken by my brother Hector, who is studying Art at the Hochschule für Angewandte Kunst in Vienna. You are most welcome. Check out his Instagram profile: @ettoreschofield

Flixtrain
Nov 30

Flixtrain: No Frills, Max Thrills

By Edward | Day Trains

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Introducing the Flixtrain

You may have heard about the Flixtrain. The Flixtrain is a train service that is marketed by Flixbus, in competition with Deutsche Bahn.

Maybe you've been wondering how to use them. It isn't straightforward, as the Flixtrains operate totally outside the normal rail ticketing systems.

This post is to clear all this up. When you have finished you will know everything you need to know about how to use Flixtrain.

Flixtrain engine

Flixtrain "Vectron" engine at Cologne depot

Who are Flixbus, anyway?

In 2013 the German government, clutching at straws to support Germany's bloated and obsolete motor industry, deregulated long-distance coach travel by scrapping a law from 1935 (a Nazi law) that had made it very difficult to run long-distance coach services. This law was in place to protect the national rail operator.

It worked: coach companies mushroomed and there was a surge in orders for coaches.

How to Use Flixtrain

The Hamburg-Cologne Flixtrain at Hamburg-Altona railway station

Fast forward and the fastest and most furious start-up in the barrel has eaten up the competition and escaped: Flixbus. Now it is on a rampage across Europe and North America.

Flixbus see themselves as the Google of mass transit and only actually own one bus. They need it to call themselves a bus company. Flixbus work with subcontractors. Imagine Uber with buses. And now trains.

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Where do the Flixtrains go?

Flixtrain is working diligently to expand its network. The carriages it uses (RIC standard gauge) can go almost everywhere in continental Europe. As I write, there are Flixtrain services in Germany and Sweden. Flixtrain came close to launching in France, but were frustrated by the insane track access charges.

Flixtrain in Germany

The Flixtrain lines in Germany now form a veritable network. There are five lines: 

  • FLX 10: Berlin-Frankfurt-Stuttgart-Basel
  • FLX 15: Hamburg-Frankfurt-Stuttgart
  • FLX 20: Hamburg-Cologne
  • FLX30: Leipzig/Dresden-Berlin-Hanover-Cologne-Aachen
  • FLX35: Hamburg-Berlin-Leipzig

Bear in mind, these trains all link up with Flixbus services, so you can get a lot further using only Flix.

FlixTrain's network in Germany

Flixtrain in Sweden

Flixtrain also has what it calls a network in Sweden. This is currently one line from Göteborg to Stockholm.

Flixtrain's Swedish line

Onbord services offered by Flixtrain

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Wireless Internet

Wireless internet is a Flixbus non-negotiable. When their buses started to run they were famous for it, and it is arguably Flixbus that forced Deutsche Bahn to get off its complacent arse and make free WiFi available on all ICE trains, even in second class - long after it was standard in such advanced places as Slovakia.

On a side note, something similar happened in Austria when the Westbahn went into service in 2011 - WiFi was their thang. Just a few months later, ÖBB discovered they could make WiFi work on their Railjets after all

Not only do they have WiFi, they also now have a reasonable entertainment portal with films and series.

Power for your devices

Another Flix-Must is sockets for charging your phone and laptop. All places are equipped with power outlets.

Flixtrain Power outlet for charging your devices

Power outlet on Flixtrain with both 220V and USB-A sockets

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Seat reservations on Flixtrain

Flixtrain's seat numbering system reflects their coach mentality. It organises the seats into rows with numbers and seats A-D, like on a plane.

I didn't like it at first, but now I'm, like, whatever works.

Flixtrain reservation

Flixtrains seat numbering system

Note that beyond the seat numbers there is no indication that any particular seat is reserved. There is no electronic display or paper slip showing if a seat is actually reserved

What are the Flixtrains like?

Flixtrain now runs with a fleet of over 100 refurbished intercity carriages. They are capable of seating 100 people per carriage and can go as fast as 200 km/h (125mph).

Proven and robust technology

The main frames and chassis of the carriages are built in the 1960s and 1970s. They received new interior design in the late 1980s from Deutsche Bundesbahn (the ceiling from that refurb is still there, albeit painted). Then Flixtrain had the old seating removed and replaced with tightly packed new rows of new seats. They also updated the panelling to today's colour preferences.

What are flixtrains like?

Flixtrain carriage interior

Thin and upright

The seats I find quite comfortable. Personally, I prefer them to the ones on the ICE4. They are thin and without any reclining function. Upholstery is grey cloth, not slippery. The headrest is green synthetic leather.

What are Flixtrains like?

Flixtrain seats with grey fabric and green synthetic leather headrests

There is an arm rest, and each seat has a power outlet for your devices (see above).

Flixtrain carriages inside pictures

Leg room is OK if you are not too tall

The leg room is not overwhelming, but it is better than on most budget airlines. I'm 180cm tall, and here are my long legs.

Biological air conditioning with zero carbon footprint

One of the more unusual features of the Flixtrain is that it still has windows you can open - if only about 8 cm. Enough to let in fresh air, not enough for you to stick your head out.

In most Flixtrain carriages, this is the only ventilation there is. There is no air-conditioning. The good thing about this is that the a/c can't break down if it doesn't exist. Windows are a 100% dependable source of fresh air.

The problems begin in hot and humid weather. If you are trapped in a siding outside Darmstadt in the scorching sun, it gets uncomfortable. Even worse is if everyone gets on out of a summer rain and the windows are closed because it is coming down in buckets. Then it is like a greenhouse. 

Flixtrain window

Flixtrain's innovative Zero-Carbon ozone friendly air conditioner

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Great! So how can I get Flixtrain tickets?

Flixtrain tickets are not sold by the usual railway ticket offices. In fact, as mentioned earlier, the Flixtrains operate completely outside the pan-European ticketing system. No DB tickets are valid on Flixtrains, no Eurail or Interrail passes.

The Flixtrain appears in DB Navigator and bahn.de searches. DB will even sell you tickets for itineraries that include the Flixtrain. BUT: No DB ticket is ever valid for the Flixtrain. Ever.

Buying Flixtrain tickets online

Flixtrain tickets are easiest bought online. 

Flixbus's ticketing system is wonderfully easy to use. You can buy tickets online on their website, or download the Flixtrain app from the Apple or Google Play store. You don't have to set up an account (though that does make future bookings easier) and Flix accepts all kinds of electronic payment.

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You are issued with a QR code, either within the app, or as a ticket you can either print out or simply show on your mobile device. Having been on the inspecting end of this system, I have to hand it to Flixbus: it is a wonderful system, so easy to use. It is brilliant.

What I particularly like is that Flixbus has gone to the trouble of having its system in 35 European languages, including Macedonian and Catalan. You can even pay in Ukrainian Hryvnyas if you so choose.

Right. Any way of buying Flixtrain tickets offline?

I'm glad you ask. You can get Flixtrain tickets at most major coach-stations (bear with me). 

However, there is an increasing number of kiosks, newsagents and tobacconists that sell Flixbus and Flixtrain tickets. Look out for the Flixbus sign.

Another offline sales point is at Penny Markt. Penny is a German supermarket chain with a dense network of shops. It is more convenient to go to Penny than to the coach station.

Penny Markt Flixtrain

At any Penny Markt, go to the service terminal. 1. Enter your travel data. 2. Retrieve voucher. 3. Take voucher to cash desk, pay for your ticket. It is issued on thermal paper AND by email.

So how much do Flixtrain tickets cost?

Flixtrain claim on their own website that prices begin from €4,99. I'm sure there are one or two tickets to be had at that price, too.

A more reasonable price span is €20-€50, depending on how early you book and how busy the train is.

Is Flixtrain really competition?

This is what I think of Flixtrains:

Carriages

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Flixtrain Greenpeace

Flixtrains run on 100% renewable power

Why it is viable

Flixbus's concept offers something that no other privately-run train operator has been able to muster: a train service that is part of a greater network. 

Deutsche Bahn's ICEs and ICs are fed by regional trains and S-Bahns, and Deutsche Bahn can sell you a reasonably priced ticket for the whole journey. They can even rent a car out to you at your destination.

Flixtrains are fed by, and feed, Flixbuses. Together they form a network. Flixbus can sell you a ticket that begins on a bus, goes on to a train, then back onto another bus. Though Flixtrains run isolated from the other trains, they are closely knit into the Flixbus network. And this generates the critical mass of passengers needed to sustain a train service.

The return of third class travel 

Deutsche Bahn's newest trains have soft LED-lighting that adjusts to the time of day even in the second class, fair trade coffee and organic salads. In doing so, they have left a huge market behind. 

Flixtrain is bringing back basic train travel, at a time when it is desperately needed. There is nothing wrong with that. In France, SNCF are doing the same with their OUIGO trains.

Lots of people welcome this - students, pensioners, even business travellers.

Flixtrain Sunrise

Flixtrain going forth towards the rising sun

Flixtrain gets its people from one place to another reasonably comfortably, at a reasonable speed and at a reasonable price.

For this reason, it is hard to see Flixtrain as competition for Deutsche Bahn because a sizeable amount of the Flixtrain customers never used Deutsche Bahn's trains in the first place. 

Flixtrain is opening train travel to people who never went by train, and that is fantastic

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Give it a try

Now we've reached the end of this post. I hope you have enjoyed it.

Flixtrain is one of the most exciting developments so far on the European fast-train market. In some countries like Austria, Italy and Czechia there is competition on the railways. I reviewed new Romanian operator Astra Trans Carpatic in another.

In Germany, so far, competition has failed. Germany, with its huge motor lobby, is a hostile environment for anyone wanting to run trains. Now Flixbus, of all people, have entered the train market with a singular focus on low prices, and combined with their extensive bus network it looks as if the Flixtrains have come to stay. At least for the next few years.

Flixtrain Nightjet

Flixtrain waiting at Cologne depot

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ICE 4 Review
Oct 24

Review: You call this a Window Seat?!? Deutsche Bahn’s new ICE 4

By Edward | Day Trains

​My first encounter with​ the ICE 4

​Imagine this.

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You are at Munich station picking someone up from a train about to arrive. Perhaps your wife and baby. Behind you, a brand new ICE 4, the smell of new train wafting out the doors. A futuristic bleeping sets in, the doors close in a flurry of flashing LED lights .

​So this is the future, and I’m in it. Wow. With a subtle, soothing sigh the breaks release and the train noiselessly sets itself in motion, gliding majestically out into the sunlight.

You scratch your armpit and adjust your shopping bag. They should be here any moment.

ICE 4 review

View from the entrance into an ICE 4 carriage

​Suddenly. a text message

​Suddenly, a text message:

we can’t get into our platform. It is blocked by a broken down train.

You look up from your phone, up the line, and there you see it: that vision of things to come, the ICE4, speadeagled across the points of four platforms, grinning like an oblivious python. 45 minutes later it draws back to the platform it left and expels its passengers. It only made it 100 yards towards Hamburg.

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You take your wife and baby home an hour late to a lunch of warm beer and cold chicken.

​The Story of the ICE 4

The ICE 4s are the biggest order ever placed by Deutsche Bahn. For more than €5 bn they ordered 130 of these trains, with a contract in place for 300. This train is set to become the backbone of German fast rail transport.

​A present for German Industry

As Deutsche Bahn is owned by the German state, it was important that German manufacturers got a slice of this lovely cake. In this case it was Siemens and Bombardier.

ICE 4 review

The Fliegende Hamburger came from the same factory as today’s ICE 4 coaches – Görlitz

The carriages are made by Bombardier in Görlitz, a city that has been making trains for 160 years, while all the electrical stuff is supplied by Siemens from all over its engineering empire.

rolex replique montre achieves a wonderful balance of straight line and camber line which are arduous in structure. OK, I get it. Enough background.

​Enough Background. What ​is the ICE 4 like?

After the unfortunate first meeting, things got much better. I’ve been on the ICE 4 several times and can now tell you what it is like.

On my first trip I got on at 5:55 AM and saw the LED-lighting in action. Apparently it adjusts to the time of day in all sorts of colours. All I saw was orange in the morning and white as the day progressed. I loved the orange light.

Since then all I’ve seen is white – presumably it is controlled manually and whoever controls it forgets about it. It would be interesting if there was a light setting for crowd control, for calming down mutinous passengers on an overcrowded, delayed ICE.

ICE 4 Review

Soothing orange light early in the morning

The ICE 4: General Description

The ICE 4 is formed of twelve extra-long coaches. It is painted in the usual white with a red line along its side. The train has three first class carriages, a restaurant car that has some first class seating as well as the compartment for parents with toddlers, and nine second class carriages.

The carriage numbers are painted on – Deutsche Bahn has learnt the hard way that nothing beats good old analogue.

ICE 4 review

Outside of an ICE 4 carriage. Notice the painted on carriage number in addition to the LED display

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All of the carriages are open plan seating. The only actual ​compartment is the one for parents with toddlers​​​.

Its top speed is 250km/h. Though not as fast as the first generation ICE (280km/h) or the ICE 3 (330 km/h), this is ample. On a network plagued by engineering (or the lack of it), trains rarely attain their top speed. A faster train would have cost more with no benefit whatsoever.

As the carriages are very long, they have to be correspondingly narrow to remain within the German loading gauge. The reduced diameter is noticeable. This is also why the ICE 4 has little gangways that roll out to bridge the yawning gap between the train and the platform.

Second class on the ICE 4

​The second class comes with standard 2+2 seating (that is, two seats each side of the aisle).

​Though some of the ​chairs are arranged in blocs of four grouped around a table, most are arranged two-by-two behind each other, always facing the middle of the carriage. 

Thus whichever direction the train is travelling, half of the seats are facing backwards, half forwards.

ICE 4 review

Second class on the ICE 4

What is wise of DB is to have generous, easily accessible luggage racks.

ICE 4 review

Generous baggage rack on the ICE 4

All in all this is a fairly pleasant second class experience, much nicer and more spaceous than the rather cramped second class on the ÖBB Railjet with its frozen-spinach coloured seats and linoleum floor or, God help us, the smartie-coloured man-trap that is SNCF’s TGV Duplex.

The infamous ICE 4 seats: I think they are great.

There have been many complaints, in fact mass hysteria about the new model of seats Deutsche Bahn has installed in the ICE 4. People have been saying they are torture chairs from hell.

ICE 4 review

Second class seats on the ICE 4. The head rests are very comfortable

Perhaps there is something wrong with my back (I did do ballroom dancing for ten years) but I find them superbly comfortable.

They have a nice high head and proper ears that support your head nicely as you snooze. They do not recline, instead the bottom bit slips forward, pulling the back rest after it. The benefit is that a reclining seat doesn’t invade your space, thus preventing aircraft-style brawls.

I also like the little displays on the head-rests, showing from where to where the seat is reserved. This is easy to see and to read.

ICE 4 review

See yourself on the map – Georgian Railways already had this ten years ago

The free Wifi works well enough wherever there is a decent LTE signal. This isn’t everywhere, but that is hardly Deutsche Bahn’s fault. In the second class each device is allowed 200MB of data volume

First class

The first class comes with 2+1 seating and leather chairs. Apart from being made of leather and spaced a bit further apart, they follow the same design pattern as those in the second class. They aren’t more comfortable.

ICE 4 review

First class seating on the ICE 4. The seats are the same, just leather and spaced further apart

The carpet is the same and so is the Wifi signal. The only difference here is unlimited data volume per device.

Why go first class? It’s breathing space and elbow room more than the seats that make first class more pleasant on the ICE 4.

Travelling with a baby?

Have you got a baby? I have, these days, and I love that Deutsche Bahn has a nice separate compartment in which you can let it run around. Or breastfeed.

ICE 4 review

Seats in the toddler’s compartment on the ICE 4

Sometimes people with nowhere to sit will find their way into the toddler’s compartment, but they cannot complain. And if you roll up with a baby, you can make them move.

This is something Deutsche Bahn has solved very well: the toddler’s compartment is next to the guard’s van, so there is always someone to help you, the restaurant car is next door, and there is a nice toilet with a changing mat. It is all very well done, on all ICE and Intercity trains.

The bicycle section

Until the ICE 4 was introduced, it was dogma that no bicycles are allowed on ICEs. The German bicycle club never stopped lobbying for this to be changed.

Now that many Intercities are being replaced with ICEs, DB has grudgingly accepted that the ICE 4 has to transport bicycles. So it has a small section with eight slots for bikes. These have to be reserved at the cost of €9. 

ICE 4 review

Bicycle section in carriage 1 on the ICE 4

Some smart people think that if they have their bicycle in a bag or a cardboard box it can go free as baggage.

Wrong. The other day on my Flixtrain, running at full capacity, I found a man blocking six seats with his bicycle in a nylon holdall. I went mad. I made him put it where it belonged and charged him the full bicycle price – the alternative being he pay for six seats.

The only bikes that can go free are the truly collapsable ones that fold into a small carrier bag.

Anyway, I haven’t tried to load a bicycle into the ICE 4, but the set up looks usable. Just remember: carriage 1 is for bicycles and you need a reservation. As many older ICEs don’t take bikes, it is wise to book as far in advance as you can.

You call this a Window Seat?!?

Now for my one big complaint. A preposterous amount of seats on this train have no window, or a tiny sliver of one. Since trains have started to be measured in price per seat and kilometre travelled, window seats have gone out the window. This is one of many symptoms of the bottom-line doing the designing on the ICE 4.

ICE 4 review

This isn’t even one of the worst examples. And it is in the first class.

Now, when booking a seat on an ICE, if the train you are dealing with is an ICE 4, you are likely to specify a window seat and find yourself next to the wall. At the same time, the spacious and desperately needed baggage racks afford your suitcase a fantastic view right next to the window.

This is just really cack-handed design, an example of DB’s bean counters shitting on us passengers. It could have been avoided, but all that mattered was cost. Bizarrely, the first class is just as bad as the second class.

The things I do for you

I go to great lengths for you, my readers. One of these lengths is to walk from end to end on the ICE 4 with a furrowed brow, muttering to myself, writing stuff down. I even had to explain myself to the guard.

I have compiled a list of all the seats that have no window. And believe me, it is long. You can find the list of all the unwindow-seats as a handy download in the e-guide library. If you subscribe to my email list you have free, life-long access to my e-guide-library – even if you unsubscribe.

 

I digress: Business Administrators

ICE 4 review

When I went to university,  nearly everyone I met was starting a degree in Business Administration (me, I enrolled in Russian Linguistics). Wherever I went, everyone was studying this thing. They still are. “Why?” I asked. “Well,” they said, “you can do anything afterwards, and work for anyone”.

ICE 4 review

Bean counters downsizing window seats

Business Administration is neither a science nor a humanity. It is an ideology. As a university subject it is as divorced from science as Marxism-Leninism was in East Germany. Business Administration’s central premise is scarcity. There is never enough of anything, especially money, so it has to be saved. You have to cut costs and close your factories. 

ICE 4 review

What about some more seats here?

Now this vast army of Business Administrators has been let loose on the world and is saving money everywhere, meaning that everyone has less and works more.

The brightest Business Administrators work for PwC, Accenture and Roland Berger, the Angels of Downsizing. The dull, stupid ones end up working for Deutsche Bahn, laying waste to everything they can cross out with their red pencils. Night trains, for instance.

Business Administrators shift the focus from making quality products to making money. They have destroyed Cadbury’s, they have smashed Wedgwood, and they’ve got their teeth deep into Marks and Spencer’s.

At Deutsche Bahn their influence is ever more noticeable, and the ICE 4 is a good example.

ICE 4 review

But I digress.

Restaurant car

The restaurant car is very nice, with both a bar area and a proper seated restaurant section. They have nice Bitburger beer on tap and an astounding variety of quite tasty, reasonably priced food.

ICE 4 review

The restaurant car on the ICE 4

Of course it is all warmed up, but real food has long disappeared from Western trains, and as it goes, this is quite good. It is much better than the hospital food DON serves on the Railjet these days, but it cannot compare with a Polish or Slovak restaurant car, where your food is still cooked to order.

Unfortunately even in the restaurant car the windows and seating are not on speaking terms. Sip your coffee and admire the beam between the windows.

The secret section: the best seats on the ICE 4

At the very front and at the very rear (carriages 1 and 14), if you get on through the door nearest to the driving cab and then turn towards the driving cab, you enter a small section of eight seats in second class or six seats in first class which feels nicely closed off from the rest of the train and where the seats are perfectly aligned with the windows.

ICE 4 review

My favourite seats on the ICE 4

It is a dead end, so you don’t get any confused people barrelling backwards and forwards bellowing the place down. Only drivers pass through. Though open to anyone, people seem to avoid it.

Sadly, you can’t see into the driving cab, since you ask. DB has done away with that.

How to use this train

I have tried to put myself into the shoes of various travellers and work out where I can recommend who sits. Here is what I have come up with:

Solo travellers / couples

You are fine almost everywhere. Most of the seats are two-by-two. Consider going first-class if there is a good deal. If you want to ensure you have a window, download my guide to the un-window seats on the ICE 4 and reserve yourself something nice. I would probably get myself something not too far from the restaurant car.

ICE 4 review

Two toilets at the end of nearly every carriage

Groups

As a group between four and eight people I would try and snaffle the secret area in carriage No. 1, about which I waxed lyrical earlier. Bring your own food and drink and forget about the distant restaurant car. 

Whenever I’ve tried to reserve a seat in the secret area outright it has been unreservable, yet when I got on the train, nothing was reserved. It is possible that these seats are always unreserved.

Families

Book yourself the toddler’s compartment if you can – you have to be travelling with a child under six to get it. 

I cannot emphasise enough how great the toddlers’ compartment is. The so-called “family area” is just the same as everywhere else, only that it is noisy and smells of sausage and hard-boiled eggs.

ICE 4 review

Toddler’s compartment on the ICE 4

If you cannot get the toddler’s compartment, try and get yourself somewhere else, anywhere else, with a table, or the secret section in carriage No. 1. If travelling with a baby and there is no space in the toddler’s compartment, make for the secret section, as it is peaceful.

Interrailers and Eurailers

Germany is one of the rail-pass friendly countries. There are no compulsory reservations on any DB trains. So you can use all ICE trains without paying a penny extra.

If you are in a group, the same advice applies as for any other group. If your are tired and want to sleep, make for the secret section in carriage No. 1. 

ICE 4 review

These seats have at least half a window

If you want to spread out on the floor and picnic, again, carriage No. 1 is best for you, provided the bicycle area is empty.

Big warning: on one of my trips, the WiFi signal barely reached the secret section. If you value WiFi, best go somewhere else.

What I like about the ICE 4

Having been on the ICE 4 several times I have discovered that I like the infamous seats. They are comfortable and have the best headrests I know of in German rail.

I like the toddler’s compartment and I think the restaurant is a very pleasant place to be with its new, discreet colour scheme and its bar area.

What I really like is the two secret, quiet compartments at the front and the back of the train. Another good thing is that they seem to have installed lots of toilets that are easy to find.

Also well done is the ample space for luggage. I resent that it blocks windows, but the benefit is you can have your luggage near where you are sitting.

ICE 4 review

Baggage rack on the ICE 4

What I don’t like about the ICE 4

What is really bad is the window/seat situation. This never used to be a problem, why does technical progress mean window seats with no windows?  It is just sloppy can’t-be-fuckedness.

When I go to the restaurant car from my lair in carriage 1, I have to go through nine or ten coaches that look exactly the same, and are very long and rather narrow.

After the third carriage this gets rather unsettling. As most people are wearing their DB-faces they all look the same as well. I lose track of where I am as I stumble through winter upon winter of discontent.

Conclusion

The first ICE was devised at the end of the 1980s to reclaim the elites for rail travel. It was a luxury train from the start. No expense was spared.

No redesign has been able to banish the feeling of comfort and luxury from the ICE 1. If an arm-chair could be a train, this would be it.

ICE 4 review

The world from which the ICE 1 hails

The ICE 4 is from a world light-years away – a clinical, hyper-optimised, homogenised dystopia. The elusive “elite”, even elite Deutsche Bahn staff, goes everywhere by air, even within Germany – this is not their train.

ICE 4 review

The world for which the ICE 4 is made

From its very inception the ICE 4 was supposed to be cheap and to transport as many homogenised consumers as possible, ensconced unspeaking in their virtual realities, plugs in ears, eyes on screens. Maybe this is why they haven’t troubled to align the windows with the seats. Our windows are on our screens.

Don’t let this happen. Travel, don’t be transported. A train trip is something to be experienced and savoured. Looking out the window, with the landscape drifting by, lost in thoughts you might not have had otherwise. It is possible, even on this train. I hope now you know how.

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